| Organisation Chain |
National Health Authority |
| Tender Reference Number |
S-12017/81/2020/NHA |
| Tender ID |
2024_NHA_833708_1 |
Withdrawal Allowed |
Yes |
| Tender Type |
Open Tender |
Form Of Contract |
Item Rate |
| Tender Category |
Services |
No. of Covers |
4 |
| General Technical Evaluation Allowed |
No |
ItemWise Technical Evaluation Allowed |
No |
| Payment Mode |
Not Applicable |
Is Multi Currency Allowed For BOQ |
No |
| Is Multi Currency Allowed For Fee |
No |
Allow Two Stage Bidding |
No |
|
|
|
| 1 |
Bid Security Declaration |
Bid Security Declaration |
.pdf |
| 2 |
Pre-Qualification Bid |
Pre-Qualification Bid |
.pdf |
| 3 |
Technical Bid |
Technical Bid |
.pdf |
| 4 |
Commercial Bid |
Commercial Bid |
.xls |
|
|
|
|
|
| |
|
|
| |
| Tender Fee in ₹
|
0.00 |
| Fee Payable To |
Nil |
Fee Payable At |
Nil |
| Tender Fee Exemption Allowed |
No |
|
|
| EMD Amount in ₹
|
0.00 |
EMD Exemption Allowed |
No |
| EMD Fee Type |
fixed |
EMD Percentage |
NA |
| EMD Payable To |
Nil |
EMD Payable At |
Nil |
|
|
|
| |
|
|
| |
| Title |
Request for Proposal for NHA Call Center |
| Work Description |
Request for Proposal for NHA Call Center |
| NDA/Pre Qualification |
As per tender document |
| Independent External Monitor/Remarks |
NA |
| Tender Value in ₹ |
NA |
Product Category |
Miscellaneous Services |
Sub category |
NHA Call Center Services |
| Contract Type |
Tender |
Bid Validity(Days) |
180 |
Period Of Work(Days) |
60 |
| Location |
New Delhi |
Pincode |
110001 |
Pre Bid Meeting Place |
NHA New Delhi |
| Pre Bid Meeting Address |
National Health Authority Office
Conference Room 3rd Floor,
Tower-1 Jeevan Bharati Building,
Connaught Place New Delhi |
Pre Bid Meeting Date |
11-Nov-2024 11:00 AM |
Bid Opening Place |
NHA New Delhi |
| Should Allow NDA Tender |
No |
Allow Preferential Bidder |
No |
|
| |
| Published Date |
05-Nov-2024 06:55 PM |
Bid Opening Date |
04-Dec-2024 05:00 PM |
| Document Download / Sale Start Date |
05-Nov-2024 06:55 PM |
Document Download / Sale End Date |
03-Dec-2024 05:00 PM |
| Clarification Start Date |
05-Nov-2024 06:55 PM |
Clarification End Date |
13-Nov-2024 05:00 PM |
| Bid Submission Start Date |
05-Nov-2024 06:55 PM |
Bid Submission End Date |
03-Dec-2024 05:00 PM |
|
|
|
| NIT Document |
|
 Download as zip file
|
| Work Item Documents |
| 1 |
Tender Documents |
RFPCALLCENTREVOL_I_V18_2.pdf
|
RFPCALLCENTREVOL_I_V18_2 |
1572.79 |
| 2 |
Tender Documents |
RFPCALLCENTREVOL_II.pdf
|
RFPCALLCENTREVOL_II |
730.79 |
| 3 |
Additional Documents |
BOQ.xls
|
BOQ |
34.00 |
|
|
|
| |
| Name |
CEO NHA |
| Address |
National Health Authority 9th Floor, Tower-1 Jeevan Bharati Building, Connaught Place New Delhi |
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| |
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