Organisation Chain Kerala State Road Transport Corporation||Stores and Purchase
Tender Reference Number ITD01/23/2024
Tender ID 2025_KSRTC_764815_1 Withdrawal Allowed Yes
Tender Type Open Tender Form Of Contract Item Wise
Tender Category Services No. of Covers 2
General Technical Evaluation Allowed No ItemWise Technical Evaluation Allowed No
Payment Mode Online Is Multi Currency Allowed For BOQ No
Is Multi Currency Allowed For Fee No Allow Two Stage Bidding No
 
Online Bankers
S.No Bank Name
1 SBI MOPS
Cover No Cover Type Description Document Type
1 Fee/PreQual/Technical Upload the Copy of certificate of Incorporation along with Memorandum and articles of Association .pdf
Upload the copy of GST Registration Certificate .pdf
Upload Copy of PAN Card .pdf
Upload Copy of valid DOT certificate for the proposed sites by the bidder .pdf
Upload the documentary proof for the past experience and upload copies of work order .pdf
Upload the Positive net worth for the last three years as per Cl No. 13(3) of NIT .pdf
Upload Annual turnover Statement as per Annexure - 2 of NIT .pdf
Upload documentary proof for the Human Resource Strength and Capability as per Cl No.13 (6) of NIT .pdf
Upload an Undertaking as per Cl No. 13(7) of NIT .pdf
Upload documentary proof as per Cl No.13 (9) of NIT .pdf
Upload documentary proof as per Cl No.13 (10) of NIT .pdf
Upload Anti black listing certificate as per Annexure -3 duly filled, signed and stamped .pdf
Upload all pages of NIT duly filled, signed and stamped by the bidder .pdf
2 Finance PRICE BID .xls
 
 
 
Tender Fee in ₹ 11,200
Fee Payable To Nil Fee Payable At Nil
Tender Fee Exemption Allowed No
EMD Amount in ₹ 2,00,000 EMD Exemption Allowed No
EMD Fee Type fixed EMD Percentage NA
EMD Payable To Nil EMD Payable At Nil
 
 
Title Call Center Communication as a Service (CCaaS) Model in Three Shifts (24x7) for a period of 3 years.
Work Description Call Center Communication as a Service (CCaaS) Model in Three Shifts (24x7) for a period of 3 years.
NDA/Pre Qualification Please refer tender docuemnt
Independent External Monitor/Remarks NA
Tender Value in ₹ 0.00 Product Category Facility Management Services Sub category NA 
Contract Type Tender Bid Validity(Days) 180 Period Of Work(Days) 365 
Location KSRTC, TRANSPORT BHAVAN, FORT, TVPM Pincode 695023 Pre Bid Meeting Place KSRTC TRANSPORT BHAVAN FORT THIRUVANANTHAPURAM 
Pre Bid Meeting Address Through video conference, visit our website for details www.keralartc.com   Pre Bid Meeting Date 22-May-2025 11:30 AM  Bid Opening Place KSRTC TRANSPORT BHAVAN FORT THIRUVANANTHAPURAM
Should Allow NDA Tender No  Allow Preferential Bidder No
 
Published Date 16-May-2025 01:00 PM Bid Opening Date 13-Jun-2025 11:00 AM
Document Download / Sale Start Date 16-May-2025 01:00 PM Document Download / Sale End Date 11-Jun-2025 06:00 PM
Clarification Start Date NA Clarification End Date NA
Bid Submission Start Date 23-May-2025 02:00 PM Bid Submission End Date 11-Jun-2025 06:00 PM
 
NIT Document
S.No Document Name Description Document Size (in KB)
1 Tendernotice_1.pdf   NIT for the Call Center Communication as a Service (CCaaS) Model in Three Shifts (24x7) for a period of 3 years. 1320.68
Download as zip file
Work Item Documents
S.No Document Type Document Name Description Document Size (in KB)
1 BOQ BOQ_1245896.xls Digital Signature PRICE BID 284.50
 
Name CHAIRMAN AND MANAGING DIRECTOR
Address KSRTC, TRANSPORT BHAVAN, FORT, THIRUVANANTHAPURAM
 
 
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