| Organisation Chain |
Department of Power||Punjab State Power Corporation Limited||IT Organization||CS and IT Implementation |
| Tender Reference Number |
334/7-CSIT |
| Tender ID |
2025_POWER_140869_1 |
Withdrawal Allowed |
Yes |
| Tender Type |
Open Tender |
Form Of Contract |
Tender cum Auction |
| Tender Category |
Services |
No. of Covers |
3 |
| General Technical Evaluation Allowed |
No |
ItemWise Technical Evaluation Allowed |
No |
| Payment Mode |
Online |
Is Multi Currency Allowed For BOQ |
No |
| Is Multi Currency Allowed For Fee |
No |
Allow Two Stage Bidding |
No |
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| 1 |
Fee |
Upload proof of having deposited tender fee and EMD |
.pdf |
| 2 |
PreQual/Technical |
Upload all required documents as per Section-I B |
.pdf |
| 3 |
Finance |
Fill prices as per BoQ (as per section-VIII) |
.xls |
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| Tender Fee in ₹
|
2,950 |
| Processing Fee in ₹
|
5,900 |
| Fee Payable To |
Nil |
Fee Payable At |
Nil |
| Tender Fee Exemption Allowed |
Yes |
|
|
| EMD Amount in ₹
|
20,00,000 |
EMD Exemption Allowed |
Yes |
| EMD Fee Type |
fixed |
EMD Percentage |
NA |
| EMD Payable To |
Nil |
EMD Payable At |
Nil |
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| Title |
Specification for Selection Of Service Provider for Customer Services Call Center (OPEX Mode) for PSPCL by Owning, Operating and Maintaining it |
| Work Description |
Specification for Selection Of Service Provider for Customer Services Call Center (OPEX Mode) for PSPCL by Owning, Operating and Maintaining it. |
| NDA/Pre Qualification |
As per tender enquiry |
| Independent External Monitor/Remarks |
NA |
| Tender Value in ₹ |
NA |
Product Category |
Miscellaneous Services |
Sub category |
NA |
| Contract Type |
Tender |
Bid Validity(Days) |
120 |
Period Of Work(Days) |
NA |
| Location |
Mohali |
Pincode |
160061 |
Pre Bid Meeting Place |
NA |
| Pre Bid Meeting Address |
NA |
Pre Bid Meeting Date |
NA |
Bid Opening Place |
Ludhiana |
| Should Allow NDA Tender |
No |
Allow Preferential Bidder |
No |
|
| |
| Published Date |
21-May-2025 01:00 PM |
Bid Opening Date |
06-Jun-2025 02:30 PM |
| Document Download / Sale Start Date |
21-May-2025 01:00 PM |
Document Download / Sale End Date |
05-Jun-2025 05:00 PM |
| Clarification Start Date |
NA |
Clarification End Date |
NA |
| Bid Submission Start Date |
21-May-2025 01:00 PM |
Bid Submission End Date |
05-Jun-2025 05:00 PM |
|
|
|
| NIT Document |
|
Download as zip file
|
| Work Item Documents |
| 1 |
Tender Documents |
DNIT.pdf
|
DNIT |
1232.54 |
| 2 |
BOQ |
BOQ_285471.xls
|
Prices Bid |
346.50 |
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| |
| Name |
CE/IT, PSPCL, Patiala |
| Address |
Head Office, PSPCL, Patiala |
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