Basic Details
Organisation Chain Director (NHM Uttarakhand Health and Family Welfare Society Dehradun)||Additional Director (National Program)
Tender Reference Number NHMUK/2025-26/104-Helpline/942
Tender ID 2026_NHMUK_93840_1 Withdrawal Allowed Yes
Tender Type Open Tender Form Of Contract Item Rate
Tender Category Services No. of Covers 2
General Technical Evaluation Allowed No ItemWise Technical Evaluation Allowed No
Payment Mode Offline Is Multi Currency Allowed For BOQ No
Is Multi Currency Allowed For Fee No Allow Two Stage Bidding No
 
Payment Instruments
Offline
S.No Instrument Type
1 DD - Demand Draft
2 BG - Bank Guarentee
3 BC - Bankers Cheque
4 FDR - Fixed Deposit Receipt
Covers Information, No. Of Covers - 2
Cover No Cover Type Description Document Type
1 Fee/PreQual/Technical Scan copy of All technical documents mentioned in tender document and tender notice .pdf
Scan copy of Tender Fees and EMD .pdf
2 Finance Financial Bid .xls
 
 
 
Tender Fee Details, [Total Fee in ₹ * - 6,000]
Tender Fee in ₹ 6,000
Fee Payable To Mission Director, NHM, Uttarakhand Fee Payable At Dehradun
Tender Fee Exemption Allowed No
EMD Fee Details
EMD Amount in ₹ 19,00,000 EMD Exemption Allowed No
EMD Fee Type fixed EMD Percentage NA
EMD Payable To Mission Director, NHM, Uttarakhand EMD Payable At Dehradun
 
 
Work Item Details
Title Establishment and Operation of the Integrated 104 Health Helpline, Telemedical Consultation, and Grievance Redressal Services through Call Center and Digital (Web and Mobile Application) Interfaces int the State of Uttarakhand.
Work Description Establishment and Operation of the Integrated 104 Health Helpline, Telemedical Consultation, and Grievance Redressal Services through Call Center and Digital (Web and Mobile Application) Interfaces int the State of Uttarakhand.
NDA/Pre Qualification Please refer Tender documents.
Independent External Monitor/Remarks NA
Tender Value in ₹ NA Product Category Miscellaneous Services Sub category NA 
Contract Type Tender Bid Validity(Days) 90 Period Of Work(Days) 30 
Location Office of Mission Director NHM Danda Lakhound, Sha Pincode 248001 Pre Bid Meeting Place Office of Mission Director NHM Danda Lakhound, Sha 
Pre Bid Meeting Address Office of Mission Director NHM Danda Lakhound, Shastra dhara Road Dehradun.  Pre Bid Meeting Date 10-Apr-2026 11:30 AM  Bid Opening Place Office of Mission Director NHM Danda Lakhound, Sha
Should Allow NDA Tender No  Allow Preferential Bidder No
 
Critical Dates
Published Date 03-Apr-2026 03:30 PM Bid Opening Date 25-Apr-2026 03:00 PM
Document Download / Sale Start Date 03-Apr-2026 03:35 PM Document Download / Sale End Date 25-Apr-2026 02:00 PM
Clarification Start Date NA Clarification End Date NA
Bid Submission Start Date 11-Apr-2026 11:30 AM Bid Submission End Date 25-Apr-2026 02:00 PM
 
Tenders Documents
NIT Document
S.No Document Name Description Document Size (in KB)
1 Tendernotice_1.pdf   Tender Notice 786.03
Download as zip file
Work Item Documents
S.No Document Type Document Name Description Document Size (in KB)
1 Tender Documents RFP.pdf Digital Signature RFP 9563.32
2 BOQ BOQ_111057.xls Digital Signature BOQ 253.00
 
Latest Corrigendum List
S.No Corrigendum Title Corrigendum Type View
1 Corrigendum for Pre bid meeting Other
 
Tender Inviting Authority
Name Mission Director
Address Office of Mission Director NHM Danda Lakhound, Shastradhara Road, Dehradun Uttarakhand
 
 
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