Basic Details
Organisation Chain Director (NHM Uttarakhand Health and Family Welfare Society Dehradun)||Additional Director (National Program)
Tender Reference Number NHMUK/104-Helpline/26-27/2185
Tender ID 2026_NHMUK_98068_1 Withdrawal Allowed Yes
Tender Type Open Tender Form Of Contract Item Rate
Tender Category Services No. of Covers 2
General Technical Evaluation Allowed No ItemWise Technical Evaluation Allowed No
Payment Mode Offline Is Multi Currency Allowed For BOQ No
Is Multi Currency Allowed For Fee No Allow Two Stage Bidding No
 
Payment Instruments
Offline
S.No Instrument Type
1 DD - Demand Draft
2 BG - Bank Guarentee
3 FDR - Fixed Deposit Receipt
Covers Information, No. Of Covers - 2
Cover No Cover Type Description Document Type
1 Fee/PreQual/Technical Scan copy of Tender Fee and EMD .pdf
Scan copy of All technical documents mentioned in tender document and tender notice .pdf
2 Finance Financial Bid .xls
 
 
 
Tender Fee Details, [Total Fee in ₹ * - 6,000]
Tender Fee in ₹ 6,000
Fee Payable To UAHFWS-Security Tender Fee Etc Fee Payable At Dehradun
Tender Fee Exemption Allowed Yes
EMD Fee Details
EMD Amount in ₹ 10,75,000 EMD Exemption Allowed Yes
EMD Fee Type fixed EMD Percentage NA
EMD Payable To UAHFWS-Security Tender Fee Etc EMD Payable At Dehradun
 
 
Work Item Details
Title Establishment and Operation of the Integrated 104 Health Helpline, Telemedical Consultation, and Grievance Redressal Services through Call Center and Digital (Web and Mobile Application) Interfaces int the State of Uttarakhand.
Work Description Establishment and Operation of the Integrated 104 Health Helpline, Telemedical Consultation, and Grievance Redressal Services through Call Center and Digital (Web and Mobile Application) Interfaces int the State of Uttarakhand.
NDA/Pre Qualification Please refer Tender documents.
Independent External Monitor/Remarks NA
Tender Value in ₹ NA Product Category Miscellaneous Services Sub category NA 
Contract Type Tender Bid Validity(Days) 90 Period Of Work(Days) 45 
Location Office of Mission Director NHM Pincode 248001 Pre Bid Meeting Place Office of Mission Director NHM Uttarakhand 
Pre Bid Meeting Address Office of Mission Director NHM Danda Lakhound, Shastradhara Road, Dehradun Uttarakhand  Pre Bid Meeting Date 31-Jul-2026 11:00 AM  Bid Opening Place Office of Mission Director NHM Danda Lakhound, Sha
Should Allow NDA Tender No  Allow Preferential Bidder No
Tenderer Class Not Applicable
 
Critical Dates
Published Date 24-Jul-2026 03:50 PM Bid Opening Date 08-Aug-2026 03:00 PM
Document Download / Sale Start Date 24-Jul-2026 03:50 PM Document Download / Sale End Date 08-Aug-2026 02:00 PM
Clarification Start Date NA Clarification End Date NA
Bid Submission Start Date 01-Aug-2026 03:00 PM Bid Submission End Date 08-Aug-2026 02:00 PM
 
Tenders Documents
NIT Document
S.No Document Name Description Document Size (in KB)
1 Tendernotice_1.pdf   TENDER NOTICE 1756.28
Download as zip file
Work Item Documents
S.No Document Type Document Name Description Document Size (in KB)
1 Tender Documents BID.pdf Digital Signature RFP 13542.63
2 BOQ BOQ_115740.xls Digital Signature BOQ 251.50
 
Tender Inviting Authority
Name Mission Director
Address Office of Mission Director NHM Danda Lakhound, Shastradhara Road, Dehradun Uttarakhand
 
 
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