Basic Details
Organisation Chain Directorate of Local Bodies UP||Jalkal Vibhag Nagar Nigam Lucknow
Tender Reference Number 1312/EE (HQ)/2026-27 Dated-25-08-2026
Tender ID 2026_DOLBU_1179969_1 Withdrawal Allowed Yes
Tender Type Open Tender Form Of Contract Item Wise
Tender Category Services No. of Covers 2
General Technical Evaluation Allowed No ItemWise Technical Evaluation Allowed No
Payment Mode Offline Is Multi Currency Allowed For BOQ No
Is Multi Currency Allowed For Fee No Allow Two Stage Bidding No
 
Payment Instruments
Offline
S.No Instrument Type
1 DD - Demand Draft
2 FDR - Fixed Deposit
3 RTGS - RTGS Payment
Covers Information, No. Of Covers - 2
Cover No Cover Type Description Document Type
1 Fee/PreQual/Technical Tender documents .pdf
2 Finance BOQ .xls
 
 
 
Tender Fee Details, [Total Fee in ₹ * - 5,900]
Tender Fee in ₹ 5,900
Fee Payable To Executive Engineer (HQ) Fee Payable At Lucknow
Tender Fee Exemption Allowed No
EMD Fee Details
EMD Amount in ₹ 50,000 EMD Exemption Allowed No
EMD Fee Type fixed EMD Percentage NA
EMD Payable To Executive Engineer (HQ) EMD Payable At Lucknow
 
 
Work Item Details
Title Unit Rate Contract of AI Voicebot-based Citizen Complaint Registration, Routing and Grievance Management System in Jalkal Vibhag, Nagar Nigam, Lucknow.
Work Description Unit Rate Contract of AI Voicebot-based Citizen Complaint Registration, Routing and Grievance Management System in Jalkal Vibhag, Nagar Nigam, Lucknow.
NDA/Pre Qualification Refer to tender
Independent External Monitor/Remarks NA
Tender Value in ₹ NA Product Category Miscellaneous Services Sub category services 
Contract Type Rate Contract Bid Validity(Days) 90 Period Of Work(Days) 30 
Location Jalkal Vibhag, Nagar Nigam, Aishbagh, Lucknow. Pincode 226004 Pre Bid Meeting Place NA 
Pre Bid Meeting Address NA  Pre Bid Meeting Date NA  Bid Opening Place Lucknow
Should Allow NDA Tender No  Allow Preferential Bidder No
 
Critical Dates
Published Date 27-Aug-2026 10:00 AM Bid Opening Date 11-Sep-2026 04:00 PM
Document Download / Sale Start Date 27-Aug-2026 10:00 AM Document Download / Sale End Date 11-Sep-2026 03:00 PM
Clarification Start Date 27-Aug-2026 10:00 AM Clarification End Date 11-Sep-2026 03:00 PM
Bid Submission Start Date 27-Aug-2026 10:00 AM Bid Submission End Date 11-Sep-2026 03:00 PM
 
Tenders Documents
NIT Document
S.No Document Name Description Document Size (in KB)
1 Tendernotice_1.pdf   nit 512.89
Download as zip file
Work Item Documents
S.No Document Type Document Name Description Document Size (in KB)
1 Tender Documents AI_compressed.pdf Digital Signature tender documents 8180.79
2 BOQ BOQ_2218845.xls Digital Signature boq 286.50
 
Tender Inviting Authority
Name Executive Engineer (HQ)
Address Office of the Executive Engineer (HQ), Jalkal Vibhag, Nagar Nigam, Aishbagh, Lucknow.
 
 
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