Basic Details
Organisation Chain SHRI MATA VAISHNO DEVI SHRINE BOARD
Tender Reference Number e-NIT No. CO/Oprs./CC/329/2069, Dated 23.10.2026
Tender ID 2026_SMVSB_329110_1 Withdrawal Allowed Yes
Tender Type Open Tender Form Of Contract Item Wise
Tender Category Services No. of Covers 2
General Technical Evaluation Allowed No ItemWise Technical Evaluation Allowed No
Payment Mode Offline Is Multi Currency Allowed For BOQ No
Is Multi Currency Allowed For Fee No Allow Two Stage Bidding No
 
Payment Instruments
Offline
S.No Instrument Type
1 CDR (Cash Deposit)
Covers Information, No. Of Covers - 2
Cover No Cover Type Description Document Type
1 Fee/PreQual/Technical Tender Fee .pdf
EMD .pdf
Documents as per Technical Criteria .pdf
2 Finance Financial Bid .xls
 
 
 
Tender Fee Details, [Total Fee in ₹ * - 1,000]
Tender Fee in ₹ 1,000
Fee Payable To FA/CAO, SMVDSB Fee Payable At Katra
Tender Fee Exemption Allowed No
EMD Fee Details
EMD Amount in ₹ 5,00,000 EMD Exemption Allowed No
EMD Fee Type fixed EMD Percentage NA
EMD Payable To FA/CAO, SMVDSB EMD Payable At Katra
 
 
Work Item Details
Title Operation and Maintenace of 10 Seater SB Helpline / Call Centre (24x7x365 days) for a period of consecutive 03 years.
Work Description Operation and Maintenace of 10 Seater SB Helpline / Call Centre (24x7x365 days) for a period of consecutive 03 years.
NDA/Pre Qualification refer bid document
Independent External Monitor/Remarks NA
Tender Value in ₹ NA Product Category Miscellaneous Services Sub category O and M of Helpline / Call Centre 
Contract Type Empanelment Bid Validity(Days) 90 Period Of Work(Days) 1095 
Location SMVDSB, Katra Pincode 182301 Pre Bid Meeting Place SMVDSB, Katra 
Pre Bid Meeting Address SMVDSB, Katra  Pre Bid Meeting Date 31-Oct-2026 10:30 AM  Bid Opening Place SMVDSB, Katra
Should Allow NDA Tender No  Allow Preferential Bidder No
Tenderer Class ALL TENDERERS
 
Critical Dates
Published Date 23-Oct-2026 02:00 PM Bid Opening Date 16-Nov-2026 12:00 PM
Document Download / Sale Start Date 23-Oct-2026 02:30 PM Document Download / Sale End Date 14-Nov-2026 12:00 PM
Clarification Start Date NA Clarification End Date NA
Bid Submission Start Date 31-Oct-2026 03:00 PM Bid Submission End Date 14-Nov-2026 12:00 PM
 
Tenders Documents
NIT Document
S.No Document Name Description Document Size (in KB)
1 Tendernotice_1.pdf   Operation and Maintenace of 10 Seater SB Helpline / Call Centre (24x7x365 days) for a period of consecutive 03 years. 832.06
Download as zip file
Work Item Documents
S.No Document Type Document Name Description Document Size (in KB)
1 BOQ BOQ_1115158.xls Digital Signature Financial Bid 319.50
 
Tender Inviting Authority
Name Jt. CEO (S)
Address SMVDSB, Katra
 
 
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